Safe and Informed Betting

Responsible Gaming — Keep Yourself Safe

Betting and casino at s7 are purely for entertainment. We want every player to play with awareness, within their own limits, and for enjoyment.

For players aged 21+ only

Our Commitment

An Informed Player Is the Best Player

s7 believes that betting is entertainment, not a source of income. The most important thing before placing any bet is to set your own financial and time limits. Responsible gaming means setting a budget, not rushing to chase losses, and not making betting the centre of your daily life.

Reading our Terms and Conditions will show you how to manage your account at s7 and what kinds of limits you can set on your play. On this page we discuss the tools and guidance that can help you or someone you know.

No one under 21 may take part in any form of betting or casino games at s7. This is strictly enforced. If you suspect that a minor in your family or social circle is using this site, please let us know immediately via our 24/7 live chat.

Sometimes you may feel like betting more in hopes of a win. But in the long run, the house always wins on average in gambling. Keeping this in mind allows you to enjoy betting as entertainment, but treating it as a path to profit creates problems. Visit our About Us page to learn more about s7's values and commitments.

You Are in Control

Self-Limit Tools

s7 provides several tools that let you set your own boundaries around your play.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Once set, the limit takes effect immediately. A request to increase it takes effect after 24 hours.

Time Limit

Set the maximum number of hours you can be active on the site each day. When the set time is up, a reminder will appear and you can close the session.

Temporary Break

If you want to take a break from betting for a while, suspend your account temporarily for anywhere between 24 hours and 30 days. No bets or deposits can be made during this time.

Self-Exclusion

If you feel that your betting habits are getting out of control, choose long-term self-exclusion. Options range from 6 months to a permanent closure. Once self-exclusion begins, it cannot be lifted by you.

Betting History Review

You can view your full betting history in your account. Review your own patterns — see which days you play most, how much time you spend, and what your total spend is each week.

Direct Support

To activate any of the tools above or to get advice on responsible gaming, contact s7's 24/7 live chat at any time. Our team is ready to assist in both Bengali and English.

Check Yourself

Some Questions About Your Betting Habits

Ask yourself the questions below. If most of your answers are "Yes", consider seeking help.

01 Do you bet more money than your budget allows?

02 After a loss, do you feel the urge to bet even more to recover it?

03 Do you hide your betting from family or friends?

04 Do you put betting before meals, sleep, or daily responsibilities?

05 Do you feel irritable or restless when you cannot play?

06 Have you borrowed money or used someone else's money to bet?

07 Have you tried to stop betting but failed repeatedly?

If one or more of the questions above applies to you, read the "Where to Get Help" section below carefully and contact s7's live chat.

Signs to Watch For

Warning Signs of Problem Betting

If you notice these signs in yourself or someone close to you, it is important to take them seriously.

Financial pressure: Using salary or household money for betting, taking on debt, or selling assets to keep betting.

Relationship strain: Arguments with family or friends over betting, lying, or spending less time with them.

Impact on work and study: Losing focus because of thoughts about betting, being late or absent from work.

Emotional decisions: Betting to escape anger, frustration, or loneliness, or continuing to place bigger bets after a win.

Loss of control: Returning again and again despite wanting to stop, or trying to bypass your own self-limit settings.

Impact on sleep and health: Staying up late for betting, eating less, or experiencing physical discomfort.

Sources of Support

Where to Get Help

If you are struggling, you do not have to face it alone. Support is available through several channels.

s7 Live Chat and Email

The s7 support team is available 24 hours a day, 7 days a week via live chat and email — in both Bengali and English. Contact us now to set account limits, request self-exclusion, or raise any concern.

Family and Close Ones

If you feel betting is becoming a problem, open up to a trusted person in your family. Support from someone close often works fastest. Keep your family informed so they can help you in time.

Professional Counsellors

Seek help from a psychiatrist or mental health counsellor to bring your betting habits under control. Mental health services are available through both public and private providers in Bangladesh. Seeking professional help is not a weakness — it is a courageous step.

s7's Commitment

Our commitment to responsible gaming is not limited to documents. We take every player's safety seriously, and that is why we ensure the following:

Registration is completely prohibited for anyone under 21.
Self-exclusion requests are acted on immediately.
Self-limits can be lowered at any time; a waiting period applies for increases.
No loans or credit are offered for betting.
If our team notices suspicious betting patterns, we will reach out to you.
No promotional messages are sent to players who are self-excluded.

Our Privacy Policy explains in detail how your information is kept safe and how self-exclusion data is not shared with any third party.

Practical Advice

Build Healthy Betting Habits

Following these simple guidelines keeps betting enjoyable and reduces the risk of problems.

Set a fixed budget before you play and do not go beyond it.

Do not try to immediately recover money you have lost.

Avoid betting when drinking or under emotional stress.

Never think of betting as a source of income — it is entertainment.

Take regular breaks and spend time on other hobbies and activities.

Only bet money you can afford to lose — not your emergency savings.

FAQ

Responsible Gaming Q&A

Find answers to common questions about responsible gaming here. For more questions, visit our FAQ page.

Once self-exclusion is active, you will not be able to log in to your account, make any deposits or place bets, and no promotional messages will be sent to you. The minimum period is 6 months. It cannot be lifted before the period ends. To reactivate your account after the period, you must contact s7 support, and a set waiting period applies.

Yes. Lowering the deposit limit takes effect immediately. However, a request to raise the limit will not take effect for at least 24 hours — this is intentional, to prevent limits from being raised in a rushed moment. To change your limit, use account settings or contact live chat.

Start by trying to talk to them directly — express your concern without anger or criticism. If needed, let s7 support know; we can help with an account review. Suggest that they speak to a professional mental health counsellor, and stay by their side rather than leaving them alone.

s7 verifies age during registration. If it is later found that a user is under 21, the account is closed immediately and all deposited funds are returned. Suspicious cases involving underage betting can be reported to s7 support.

Yes. Problematic betting or gambling addiction is internationally recognised as a mental health condition. It is not a character weakness; it is a treatable condition. Many people overcome it with the right support. Seeking professional counselling is nothing to be ashamed of.

A temporary break suspends the account for 24 hours to 30 days — it resumes automatically when the period ends. Self-exclusion is a long-term, lasting measure — a minimum of 6 months, and you cannot lift it yourself during the period. Self-exclusion is for serious issues; a temporary break is suitable for a general pause.