s7 Terms and Conditions

These terms and conditions form a binding agreement between the s7 platform and its users. By visiting the s7 website, opening an account, or using any service, you are automatically considered to have fully accepted these terms.

s7 is an online gaming and sports betting platform that provides slots, live casino, cricket betting and various other gaming services for Bangladeshi users. These terms are originally written in Bengali and that version is final. If any translation into another language exists, the Bengali version takes precedence.

These terms must be read together with s7's Privacy Policy, as both documents together describe the full relationship between the user and the platform. If any part of these terms is unclear, please contact our support team before using the platform.

2.1 Age Requirement

You must be at least 21 years old to open an account and use services on s7. No person under the age of 21 may register or make a deposit on this platform. If there is any doubt about age, s7 may request identity documents at any time.

2.2 Single Account

Each person may operate only one account. If a person is found to have multiple accounts, s7 has the right to close them and withhold the funds. If multiple members of the same household wish to operate separate accounts from the same device or network, they must inform customer support in advance.

2.3 Registration Information

All information provided at the time of registration must be accurate, complete and up to date. Opening an account with incorrect or misleading information is a violation of these terms and may result in account closure. If your personal details change, update them in your account settings without delay.

3.1 Personal Use

Your s7 account is for your personal use only. Allowing anyone else to use your account, or placing bets on behalf of others, is strictly prohibited. Operating an account for commercial purposes or on behalf of a third party is not permitted.

3.2 Password and Login Details

Keeping your login details completely confidential is your responsibility. If someone accesses your account without authorisation, notify s7 immediately. If any loss occurs due to sharing your password or leaving it unprotected, the full responsibility lies with you. Use a strong password and change it regularly to stay safe.

3.3 Account Verification (KYC)

s7 may request documents to verify your identity and address at any time for security purposes. This verification may be mandatory before a withdrawal or for transactions above a certain amount. If documents are not submitted, account activity may be temporarily restricted.

4.1 Deposits

The minimum deposit on s7 is ৳500. Accepted deposit methods are: bKash, Nagad, Rocket, Upay and bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank and other scheduled banks). Deposited funds may only be used for gaming activities.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. The same methods apply for withdrawals: bKash, Nagad, Rocket, Upay and bank transfer. The withdrawal process is generally completed within 15 minutes to 2 hours. If verification is not complete, withdrawals may be delayed or put on hold.

4.3 Currency

All transactions on s7 are conducted in Bangladeshi Taka (৳). Transactions in foreign currency are not accepted. s7 does not support transactions via cryptocurrency or digital coins.

4.4 Transaction Responsibility

If incorrect details are provided for a deposit or withdrawal (such as a wrong mobile number or bank account), s7 is not responsible for any resulting loss. It is your responsibility to carefully verify all details before making a transaction.

5.1 Welcome Bonus

New members at s7 receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. For example, a deposit of ৳1,000 gives a bonus of ৳1,200 and a total balance of ৳2,200; to withdraw this bonus, ৳1,200 × 10 = ৳12,000 must be wagered.

5.2 Bonus Usage Terms

Receiving a bonus does not mean it can be withdrawn as cash immediately. Any winnings earned from a bonus cannot be withdrawn until the wagering requirement is met. If bonus abuse or an attempt to defraud the system is detected, the bonus and any related winnings will be cancelled.

5.3 VIP Cashback

The s7 VIP programme has four levels: Bronze (weekly cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%). Cashback is given as a portion of the weekly net loss. For example, a Gold member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.9% = ৳180 cashback. Full details for each level are available on the s7 VIP page.

5.4 End of Promotions

s7 reserves the right to change, suspend or cancel any promotional offer without prior notice. If a promotion is cancelled while a wagering requirement is still in progress, the terms of any bonus already earned will remain in effect.

6.1 Game Results

All game results on s7 are determined by a Random Number Generator (RNG) or live dealers, which are independently verifiable. If an unusual result occurs due to a technical error, s7 has the right to cancel that round and return the stake.

6.2 Sports Betting

The odds and rules set by s7 apply to sports betting. If odds change after a bet has been accepted, the original odds at the time of acceptance remain. If a match or event is cancelled or postponed, the bet will be settled according to s7's stated policy.

6.3 Multi-Bets and Single Bets

For multi-bets, all selections must win; otherwise the entire bet is lost. If any one selection becomes void, the settlement of the entire multi-bet will follow the applicable rules.

The following activities are strictly prohibited on s7:

• Using any automated software, bots or scripts to play games or place bets.
• Placing deliberate bets with the intent to abuse the bonus system (bonus abusing).
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting to gain unauthorised access to another user's account.
• Carrying out harmful attacks on the platform's systems or network.
• Manipulating betting markets or attempting to influence outcomes in coordination with a third party.
• Opening multiple accounts to collect bonuses.

If such activities are detected, s7 may close the account immediately and the associated funds may be forfeited.

s7 believes that online gaming is for entertainment only and should never be a primary source of income. We always ask our users to follow the responsible gaming guidelines. Support is available for using protective tools such as setting personal limits, deposit limits or self-exclusion.

If you feel your gaming habits are going out of control, contact our 24/7 support team immediately. s7 can provide contact details for professional organisations.

All content on the s7 platform — logos, designs, software, text, graphics and game formats — is the intellectual property of s7 or its licensors. No part may be copied, distributed, modified or used commercially without prior written permission.

Content from game providers (such as Pragmatic Play, PG Soft, Evolution) is protected under their own intellectual property policies. These terms do not grant users any rights to use that content.

s7 bears no liability in the following situations:

• Interruption to a game or bet due to loss of internet connection.
• A transaction failing due to a problem or fault with the user's own device.
• Delays or errors by third-party payment processors.
• Circumstances beyond control (force majeure) such as natural disasters or government directives.

However, if financial loss occurs due to a technical fault or a problem originating from the platform itself, s7 will work to find an appropriate resolution.

11.1 By s7

If a violation of these terms, suspicious activity or a security risk is detected, s7 may suspend or close an account at any time without prior notice. Funds may be temporarily held while an investigation is ongoing.

11.2 By the User

You may request to close your account at any time by contacting our support team. Any pending bets will be settled before the account is closed and any valid balance will be returned. Funds will be returned via the verified withdrawal method.

s7 reserves the right to change these terms and conditions at any time. If significant changes are made, users will be notified by email or through a platform notification. Continuing to use the platform after a change means the new terms have been accepted.

The latest terms will always be available on this page. Printed or saved copies of older versions may not be valid — always refer to the current version on this page. If you object to any change, please request account closure before that change takes effect.

For any questions or complaints regarding these terms, please contact the s7 customer support team. Our support is available in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: Contact us directly from any page on the site.
• Email: [email protected]

For more information about s7, visit the About Us page. For answers to common questions, you can read the FAQ section.